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It becomes the glazier’s responsibility to educate the customer in order to bridge the gap between the design intent and what is possible based on code requirements.
First, [a glazier should] know the codes—the local building codes as well as any other guidelines within the project specifications that might be applicable, such as new wind pressure requirements.
Second, work with an engineer. A structural engineer can help with project-specific design for the railing details, such as the required thickness of glass that is of varying heights. They can also analyze performance requirements and attachment details for different substrates. Because the engineer’s input can increase public safety and reduce liability, this engineering cost should be incorporated into the initial quote.
Third, know the building classification. This is important for choosing a railing system that is rated to withstand an appropriate amount of pressure, and for determining what ADA railing requirements must be met (i.e. handrail extensions, grip sizes, heights and minimum clearances).